csDISCO Multicolor Designations
This case study represents a comprehensive rework of highlight UI mechanics in DISCO’s Case Builder platform. The work will enable effective trial designations and a host of other complex litigation workflows. Far more than basic digital highlighting, this initiative represents a nuanced reinvention of a critical litigation workflow technique which otherwise hasn’t changed in the last sixty years.
As of Q1 2024, this feature set is in development. More details about this work will be shared publicly after the feature has been released. In the meantime, I’m happy to speak with interested parties to describe the collaborative, tactical methods my team has employed while conducting discovery, designing the feature, and beginning implementation.
- I lead design for this initiative and the Case Builder product.
- This initiative was cross-functionally derived—since then, I’ve driven this project’s research and design discovery alongside a team that includes product managers, engineers, legal domain experts, and a variety of other internal stakeholders.
- Throughout discovery, I’ve engaged with users in various legal roles, working in law firms and litigation boutiques around the US, to conduct research that has shaped DISCO’s solution.
Key challenges
- Although Case Builder has become a mature deposition management platform, it currently lacks some fundamental utility in the realm of highlights—complex multicolor highlights are an overdue but widely misunderstood product gap—and users possess strong biases about how they should work.
- User needs have evolved alongside the product, outpacing the need for basic highlighting. Unlike most new feature sets, this one must serve a variety of complex use cases from the moment it ships.
- Trial designations are identified, gathered, and manipulated using unique methods in any given court, district, state, and at the federal level throughout the US legal system—our solution must strike a balance between being opinionated with clear affordances, and highly flexible for diverse workflows.
- Case Builder’s transcript viewer is a unique digital environment that scales in complexity as users progress through case strategy. Alongside annotations and other work product, users require layers of overlapping highlights—each tied to distinct work product, offering granular visibility control, and capable of being exported into an analog format for use at trial.
- The front-end implementation of this feature will be driven by rendering logic that balances user needs against constraints of the current product state, our vision for this feature, industry requirements, and accessibility best practices.
Why does this work matter?
Impact of legal technology
How this feature impacts legal outcomes
More about Case Builder
Additional information coming soon
After this feature ships to customers, I’ll update this case study with additional details. In the meantime, I’m happy to discuss my involvement and expertise with interested parties. Thank you!